We’ve taken the most commonly asked questions about our cleaning service and have answered them below. Please contact us if you have any more questions about our cleaning service or cleaning team.
Frequently Asked Questions About Our Cleaning Services
We ask that any objects such as clothing, toys, and personal papers be put away or removed from the area to be cleaned. These can impede our crew’s progress and reduce efficiency.
You may be present if you prefer, but we are more than happy to clean in your absence or during off-hours.
Your satisfaction is completely guaranteed in all situations. We are confident that our service will meet your requirements, however, if for any reason you find something that was not cleaned to your complete satisfaction, simply report it to us and we promise to take care of it as soon as possible.
We have a complete set of cleaning supplies and equipment that we provide. If you prefer we can use what you have on hand. Please inform us in advance of any special cleaning requirements that you might have, such as allergies or product preference.
This will depend on the size of the job and the frequency. Our experts work with clients to develop an individual cleaning plan that best fits your needs and budget. Besides our standard hourly rates, we also offer special add-on services such as refrigerator and oven cleaning.
Yes, we are Bonded, Licensed and Insured – You can be confident in our complete trustworthiness on your property as well as our promise to stand by our work and satisfaction guarantee.
The Athletic Cleaning Team Guarantee
We are so confident in our cleaning services that we guarantee them! If for any reason you are not satisfied please contact us within 48 hours of the appointment and we will send someone out as soon as possible to re-clean any of the areas missed free of charge.
We work for your happiness!